作者 purue (purue)
標題 Re: [閒聊] FTX 索賠網站已上線 常見問題整理 (07/14)
時間 Sat Jul 29 21:42:46 2023


之前kyc 遲遲未有回應 就寄信去催
Ftx suport回信叫我等流程處理

結果今天收到ftx一封信

Dear Customer:
We have noticed that you have started your KYC submission but have not provided
all requested information or documents. In order to complete the KYC process, yo
u will need to upload all requested documents as indicated on the KYC section of
the customer claims portal (claims.ftx.com). You may complete your KYC submissi
on by clicking the 'Verify' link below.

All customers are requested to provide the following information:
A valid and unexpired ID, such as a passport, national ID card, or driver's lice
nse depending on country of issuance selected.
Proof of address issued within the last 3 months, such as a utility bill, bank o
r credit card statement, internet/cable TV/house phone line bills, tax returns,
council tax bills or other government issued certifications of residence. The pr
oof of address must have your name, a date of issuance and a clearly stated addr
ess. No PO Box address is allowed.
Make sure that the pictures of your documents are clear, show all their corners
and sides, and no information is covered.
Please note that screenshots, photos of document copies, and images altered in p
hoto redactors are not acceptable.

We appreciate your understanding and cooperation in following this process. If y
ou have any questions or need further clarification, our customer support team i
s ready to assist you. Thank you for your attention to this matter.

寄信者不是ftx suport而是ftx
請問這是真的還是釣魚呢?

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Sent from BePTT on my Google Pixel 4a

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※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 61.65.252.25 (臺灣)
※ 作者: purue 2023-07-29 21:42:46
※ 文章代碼(AID): #1anHTOjW (DigiCurrency)
※ 文章網址: https://www.ptt.cc/bbs/DigiCurrency/M.1690638168.A.B60.html
C10202: 我kyc還沒弄完,今天也有收到這封信1F 07/29 23:37
yahooyamgoog: 寄件人信箱?2F 07/30 01:28
no-reply@sumsub.com
※ 編輯: purue (61.65.252.25 臺灣), 07/30/2023 03:59:43
john801110: 我也有收到3F 07/30 17:31
casterliao: 沒完成KYC 有收到+14F 07/30 19:59
wpd: sumsub是很多平台的KYC協力單位  新聞有報
去看一下從FTX點進去的KYC是不是轉到sumsub就知道了5F 07/30 20:26

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