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※ 引述《mithralin (工口)》之銘言：
: 剛剛流出聯航CEO寫給員工的內部信件
: 內容不但稱讚機組人員"按照既定程序"處理這起超賣事件
: 還宣稱這位醫生"有破壞性和好戰性格"
: 這下我看Oscar Munoz根本就是提油救火.....

信裡面有兩個部分，一個是CEO寫給員工的信，另一個是官方的事件簡述

基本上聯航高層定調自己沒做錯，都是人+不配合，森77

信的內容網路上可以查到，貼一下原文

Dear Team,

Like you, I was upset to see and hear about what happened last night aboard
United Express Flight 3411 headed from Chicago to Louisville. While the facts
and circumstances are still evolving, especially with respect to why this
customer defied Chicago Aviation Security Officers the way he did, to give
you a clearer picture of what transpired, I’ve included below a recap from
the preliminary reports filed by our employees.

遺憾遺憾再遺憾，竟敢不配合，森77，下面有官方的事件說法

As you will read, this situation was unfortunately compounded when one of the
passengers we politely asked to deplane refused and it became necessary to
contact Chicago Aviation Security Officers to help. Our employees followed
established procedures for dealing with situations like this. While I deeply
regret this situation arose, I also emphatically stand behind all of you, and
I want to commend you for continuing to go above and beyond to ensure we fly
right.

我們很有禮貌欸，竟敢不配合，森77

I do, however, believe there are lessons we can learn from this experience,
and we are taking a close look at the circumstances surrounding this
incident. Treating our customers and each other with respect and dignity is
at the core of who we are, and we must always remember this no matter how
challenging the situation.

我們得到了經驗，森77

Oscar

Summary of Flight 3411

 On Sunday, April 9, after United Express Flight 3411 was fully boarded,
United’s gate agents were approached by crewmembers that were told they
needed to board the flight.

偶們的員工要登機

 We sought volunteers and then followed our involuntary denial of boarding
process (including offering up to $1,000 in compensation) and when we
approached one of these passengers to explain apologetically that he was
being denied boarding, he raised his voice and refused to comply with crew
member instructions.

我們要找志願者，願意給1000美元，但是有一個人拒絕配合，森77

 He was approached a few more times after that in order to gain his
compliance to come off the aircraft, and each time he refused and became more
and more disruptive and belligerent.

他一直不配合，森77

 Our agents were left with no choice but to call Chicago Aviation Security
Officers to assist in removing the customer from the flight. He repeatedly
declined to leave.

因為他不配合，偶們很森77

 Chicago Aviation Security Officers were unable to gain his cooperation and
physically removed him from the flight as he continued to resist – running
back onto the aircraft in defiance of both our crew and security officials.

因為他讓偶們森77，所以就找人拖走他


大guy4這樣

--
The only purpose for which power can be rightfully exercised over any member
of a civilized community, against his will, is to prevent harm to others. His
own good, either physical or moral, is not a sufficient warrant.


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